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Zoom Events & Webinars

Zoom Events & Webinars

Overview

What is Zoom Events & Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed,…

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Recent Reviews

Zoom for Events

9 out of 10
December 06, 2023
We used to use Zoom all the time - with the start of the pandemic it came in very handy. I worked events and with the pandemic and the …
Continue reading

Know The Zoom Way of Meeting Up!!

8 out of 10
April 05, 2022
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Branding options (31)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

View all pricing

Zoom Webinars

starting at $79

Cloud
per month starting with 500 attendees

Zoom Sessions

starting at $99

Cloud
per month starting with 100 attendees

Zoom Events

starting at $149

Cloud
per month starting with 100 attendees

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/events

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Marketing personalization with Zoom Webinars and Outreach

YouTube

Connecting Zoom Webinars with Keap [PlusThis Tutorial - Part 2]

YouTube

Zoom Webinars Review: is it Worth the Upgrade? [+Better Alternatives]

YouTube

Zoom Webinars Review • Demo & Quick tutorial

YouTube
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Features

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.3
Avg 8.5

Virtual Event

These are features for Virtual Event software.

8.5
Avg 8.2
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Product Details

What is Zoom Events & Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.


Zoom Webinars supports single-session large broadcasts. The product provides the ability to stream to third party platforms, embed into a webpage and send out a single link to attendees. The straightforward set up enables users to host a large broadcast at any moment.


Zoom Webinars features:

  • Engages audience with high-quality video webcasting
  • Boosts engagement with Q&A, polling, and reactions
  • Improves webinar strategy with post-event reporting
  • Supports up to 100,000 attendees and 100 panelists


Zoom Events is an event management platform built on Zoom’s video technology. It is used to create and manage virtual events of any size. Zoom Events offers added features such as event hubs, customizable registration and ticketing, attendee networking through a chat-enabled event lobby, and event reporting, including registration, attendance, and ticket sales. The solution is designed to simplify hosting, marketing, and reporting on virtual and hybrid events.


Zoom Events is available with the following features:

Zoom Sessions includes Zoom Webinar features, along with:
  • Customize event landing pages for branding
  • Branded emails to promote events
  • Performance measurement within an interactive dashboard
  • Collaboration with co-hosts and co-editors
  • Professional events tools: Simulive and Backstage

Zoom Events includes all features of Zoom Sessions, and the following:
  • Audience engagement tools, with multi-session events
  • Tailored ticketing and mobile app
  • Expo Floor and Sponsor area to boost event revenue
  • Customizable profiles to foster attendee networking
  • On-demand viewing in the Event Lobby to expand event reach
  • Accelerated event setup with curated event templates

Zoom Events & Webinars Features

Virtual Event Features

  • Supported: Registration, RSVP, and ticketing
  • Supported: Email marketing
  • Supported: Livestreaming
  • Supported: Audience engagement
  • Supported: Event recording
  • Supported: Virtual booths
  • Supported: Networking
  • Supported: Event analytics

Online Events Marketing Features

  • Supported: Branding options

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features

Zoom Events & Webinars Video

What is Zoom Webinar?

Zoom Events & Webinars Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll countries
Supported LanguagesAll languages

Frequently Asked Questions

Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

GoTo Webinar, Webex Webinars, and ON24 are common alternatives for Zoom Events & Webinars.

Reviewers rate Livestreaming highest, with a score of 9.4.

The most common users of Zoom Events & Webinars are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(333)

Attribute Ratings

Reviews

(1-25 of 25)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've been using Zoom Webinars since 2014. Everything from Director's Quarterly meetings to major company announcements to DEIB events. We average at least two major webinars per week, sometimes as many as eight per week, all conducted under Zoom. Attendance ranges from just a few hundred to over 1500. There simply isn't a better platform for mass one-to-many video communication.
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
There simply isn't a better webinar tool. Zoom offers best-in-class audio/video codecs and quality, they have the best usability, they have the most features, and the price for a webinar license is fairly reasonable.
Denise Lahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a technical producer for virtual and hybrid events. We mainly use Zoom and Zoom Events for virtual and hybrid events productions. Some productions also include vMix/Blackmagic/multicam.
  • Very quick and easy to set up a multi-day/concurrent session event
  • Assign host/alt host permissions for speakers and support staff to start and run their own sessions
  • Livestream to lobby for easy admin management
  • Simulive for automatically playing out pre-recorded content as if live.
  • Production Studio for more professional looking productions
  • Option to automatically move participants to next session
  • Broadcast message to concurrent sessions (breakout room like functionality)
  • Improved Expo and Networking functionality (they are a bit basic now)
Zoom Events can be used for single session, recurring session or a multi day/ multi session conference. I've used it for many types of events, its very flexbile and configurable.
December 06, 2023

Zoom for Events

Score 9 out of 10
Vetted Review
Verified User
We used to use Zoom all the time - with the start of the pandemic it came in very handy. I worked events and with the pandemic and the resulting limit on events we began to use Zoom and continued to use Zoom post pandemic so to be able to still carry out our events but not in person and on a more efficient and economical level. Zoom allowed us to continue to engage our donors and friends with events despite the changing environment.
  • Zoom rooms are particularly helpful especially in breakouts and allowing event attendees to get to know one another
  • Zoom is easy to use when I need to record an event or presentation so that I can share and engage with donor and friends who cannot attend
  • Presenting via zoom is easy to use for myself and for guest speakers even those who are not as tech savvy
  • While I like the zoom rooms sometimes there have been delays in starting them leading to confusion with attendees - this may be a connection issue rather than a product issue but wanted to mention it
  • Zoom does tend to get more glitchy then other platforms I have used - especially when presenting my screen or sharing a video. Not sure why.
We used zoom when we wanted to still hold a screening of a movie that portrayed caregiver burnout. Zoom allowed us to share this screening AND hold a question and answer session afterwards with both the movie screenwriter and our hospice leadership team.

We used zoom for several team meetings where it allowed us to talk as one large group and then break out into rooms and allowed us to connect more intimately as small groups
Ch Shahryar Fazal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used Zoom for online B2B Sales calls. Previously i was using Skype and local dialers to reach out clients. During COVID -19 moving from phone call to Zoom meetings totally changed my experienced. In my opinion, it is user friendly and increased my conversion rate. I also used it for internal team meetings and was a great experience so far. Managing virtual team, chat rooms, screen sharing and easily joinable from browser with a single link made it a favorite platform.
  • User Friendly
  • Screen sharing
  • Free video Recording
  • Calendar invites and follow-ups
  • It is difficult to use Zoom for low band width connection.
  • One hour bracket for free user should be increased
  • Mobile browser view is difficult to join
Best platform for Online Sales Meeting
Internal Team Meeting can easily be conducted if a resource is on work from home
Presentations can efficiently done through Screen Sharing
Webinars can be organized
It can easily be integrated with different platforms like Upwork
It is very easy to Sign Up and manage it.

Score 9 out of 10
Vetted Review
Verified User
Zoom Video Webinar is being used across all our departments, Zoom is a very popular platform & user friendly So very less technical support is required for the same .When the Higher management want to convey their thoughts to all employees we use the webinar functionalities as well as when our management need to share the info of products to the end customer we use it & without any problem people join the webinar with functionalities of multiple panelist , Unmuting audio , Q & A functionalities.
  • Multiple Speaker/Panelist
  • Unmute attendees at times
  • Registrations & data collection
  • Background Banners in webinar without sharing presentation
  • Starting Webinar from Mobile
Zoom Video Webinar is suited were only one way communication is required where no one will speak only listen with other functionalities of even controlling the participant audio when raised hand , the Q & A section making everyone to share their thoughts & Question as well as the functionality to increase the number of participants.
Score 8 out of 10
Vetted Review
Verified User
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues from the entire globe. Since we have to conduct and attend several meetings to have a smooth flow of our business decisions. Zoom Video Webinar has come out with a good user-friendly interface and has been a part of our business to this day. Its video recording mode has helped us to keep a record of our decisions and proof of transcript. The host and admin controls help to manage large audience sizes without any disturbances. Having a screen sharing option along with onscreen board and pen usability, enable us to present as well as explain the business parameters and agendas. Its breakup room features help us in the distribution of small events to be conducted simultaneously. It has enabled our team to stay connected for an entire project from drafting to finalization.
  • The screen sharing feature
  • Recording of meetings
  • Providing breakup room
  • Admin controls.
  • Chat option
  • Sometimes irrelevant background noise creates disturbances that need to be identified and auto mute them
  • Identifying spamming messages on chat option and providing admin to block or remove
  • When having large participants presentation screen to users ratio should be properly adjustable
  • It is also prone to cyber-attack like we fear having a sensitive discussion which is crucial to the organization, so if zoom provides a highly secure connection at premium charges, it will be highly appreciated
Zoom meetings are appropriate for 1.casual meetings with friends o 2.virtual parties
3.office events.
4. Conducting meeting seminars for a huge crowd like for thousands .
5. The events or private meetings which need to be recorded and be stored in cloud memory for future references.
6.It is also prefect for medium sized enterprises where meetups are more frequent.
7. It can also be sync with slack which most of the enterprise uses.

Zoom meetings are less appreciated in.
1.Highly sensitive meetings.
2.In a conversational class or interactive teaching programs where 2 -3 people couldn't be heard distinctibly and it creates chaos.
3.Using it as debate forum whould be of less use people can't be assessed properly when their body guestures could be judged properly and simultaneously people talks creates easy chaos.
Score 10 out of 10
Vetted Review
Verified User
We use Zoom [Events] for a variety of types of meetings. We recently have used it for webinars throughout the agency for updates to policies, to changes in procedures, and for training purposes too. We also have used it for educational purposes as it allows us access to camera use and we are able to chat in groups.
  • Has camera access
  • We can choose our name displayed
  • It is user-friendly
  • Making a change on the name we have displayed can be easier
  • Would like more hidden option tabs
  • More participants on the free version
It came in super handy when COVID first hit and we were in somewhat of a lockdown. That was when we really started using it both for work and at home for personal use, than actually for appointments as well. It's great that it allows so many users into one conference. It is a bit less appropriate when there are others present and you get the background noise, or your dog jumps on your lap for all to see.
Kesta Bramble | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Zoom Video Webinar is currently being used by my organization to host project team meetings, departmental meetings, and management meetings. It is being widely used across my organization as well as our affiliates. It creates convenience by avoiding the need to travel far to meet face to face as well as for safety purposes during the pandemic. It's quick and easy to use.
  • The ease of using other apps while on a zoom video call
  • The ability to disable audio during the call so that it can be used on another app
  • [A] simple way to chat within the group to all audience[s] or a particular user
  • Ease of scrolling through the videos of participants as well [as] the participant's list
  • The chat room can enable the option of sending a broadcast to participants on the meeting without sending [it] to all
  • A participant can be on hold on a meeting instead of leaving the meeting and returning
  • Noise reduction if possible for background noise from some participants
Zoom Video Webinar is well suited for business meetings, within companies, whether it be team meetings, management meetings. It can also be used for group discussion purposes where the ability to congregate in person is not feasible. It can also be best used for [an] online school where the class should be interactive and both the lecturer and students play a part in the lesson. I think it is not well suited for public broadcasts for media purposes.
Jitendra Choubisa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As our organization is mainly into education management so Zoom [Video Webinar] is being used by my whole organization and by every one of the [employees]. Zoom [Video Webinar] provides a top solution for all the virtual meetings. With its simplistic UI and powerful presentation performance, one can rely on its usage. Zoom [Video Webinar] being now popular in market is used by many of the users. It has click & join feature by which anyone can join the links without even signing up. Zoom [Video Webinar] helps faculties in our institution by providing them full control over meetings and user reports after the meeting through web portals. Zoom [Video Webinar] is incredibly simple to use and present. It is lightweight and its mobile application is also easy to install and use, Students can easily grasp onto it and can start work with. The screen sharing is optimized and has a annotate tool and also privacy tools to restrict anyone else from presenting. Zoom [Video Webinar] provides a 100 participants limit on FREE user account and 45 minutes of meeting limit also and I think it must have to be increased so that Basic users get a more idea of how Zoom [Video Webinar] works in order to upgrade over business/professional plan.
  • Recording : Recordings done by Zoom are high quality and are in very small size. This makes recordings portable and also Zoom provides direct Live on YouTube feature.
  • UI : The user interface of Zoom is very easy and simple. The options are well stacked and enlarged so one can understand them. Scheduling, sharing, starting a meeting is [not] rocket science in Zoom.
  • Presentation : With zoom one can easily present the screen or any particular document. It has annotation tools which is very useful while teaching online.
  • One Click Join : With this anyone can join the Zoom meeting links with just one click. No sign up required, no wastage of time.
  • Limitation for BASIC User : Zoom currently have 100 participants limit and 45 minute meeting limit for Basic users but I think it must have to be increased in order to have a more brief look over its working
  • Cloud Storage For Basic User : Zoom doesn't provide any cloud storage for your recordings for Basic Users, while MS Teams does, and I think that where zoom can make improvements.
  • Video Presentation : Zoom lacks performance at the time of video presentation. Video lags at the time of presentation.
If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Ryan Connolly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video Webinar is being used within my agency to host remote meetings with clients for various purposes such as onboarding, consulting, reviews, etc. This makes remote meetings very simple saving both myself and the client time that might be spent traveling to meet.
  • Very easy to use.
  • Ability to connect through desktop, mobile apps or even landline.
  • The webinar recording is a great feature.
  • Chatting within the mobile app can be a little difficult.
I believe Zoom Video Webinar is well suited for most situations where remote conferencing is needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For some time we've been trying to solve two issues. First, we want to vary the modality of our course delivery. Some students will move to campus, but there are others for whom online synchronous and asynchronous learning is best, given their other personal and professional demands. Secondly, we want to bridge alumni from one degree to another, and we have found that original, online content (aka, webinars) is one of the best ways to continue engaging alumni on key topics of proficiency. Zoom Video Webinar is helping fulfill both of those objectives. We are using it across the organization in different departments. Admissions uses Zoom to engage with large groups of prospective students to answer questions in a live (synchronous) format. Academics is using Zoom to deliver synchronous faculty-to-student interaction for our distance and hybrid students. The alumni and placement office is using Zoom to connect soon-to-be and recent graduates with the knowledge base of our broader alumni. And our continuing education department uses Zoom webinars to provide original content in small, manageable packets that are later expanded upon in our advanced and terminal degrees.
  • Zoom is platform agnostic. It's easy for anyone with a phone or device to attend a webinar.
  • Zoom doesn't require downloading or signing up for software. Users can click through the provided URLs and are immediately in the webinar space.
  • Zoom provides direct access to meetings. Some of the platforms we sampled required attendees to "appear" in a waiting room and be approved by the host. This complicated matters when the host is trying to "host" the webinar and approve people. We love that with Zoom people can pop in, drop out, and come back any time during the presentation and discussion.
  • I would love to see the ability to change recording features. For example, when we record a webinar, it captures whomever is speaking/presenting. I would love the option to set the video record parameters to capture other elements, including chat and discussion.
  • I would love to see Zoom embed a video editing component to their offerings. Currently, we download the webinar recording, import it into a video-editing software, and then place introduction and conclusion elements. Why can't I just do this straight into Zoom. Maybe they can partner with Microsoft or Adobe Photoshop Elements to easily feature drop-and-drag video editing. This would enable users to brand webinars inside the platform.
Whether the group is 5 or 50, we have found Zoom to be dynamic enough to accommodate our webinar hosting needs. For synchronous presentations, we have had no problems whatsoever. Editing and branding content for asynchronous delivery is more complicated, usually requiring users to video edit in a different platform. We love the ability to silence all microphones or open it up for discussion, and in most of our webinars we have elements of both.
Rocky Kev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company is remote. Being remote doesn't mean there aren't any conversations happening. My team is constantly chatting through Slack, jumping on 1-on-1 meetings/team meetings in Zoom, and pushing updates to Asana. Zoom has been our go-to platform for video conference calls. Zoom Video Webinar is just as good, using the same technology to share our webinar to our audience of thousands.
  • Easy for the administrator to set up and get started.
  • Easy for participants to jump in. No configurations. It just works right out of the box.
  • Really easy interface with clear buttons/actions.
  • Fast and reliable.
  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Some specific scenarios where Zoom Video Webinar is well suited would be for group training and presentation meetings.

For group training, it allowing participants to ask questions and presenting content without any hiccups. You can gauge the participation level and share content like PDFs/slides/etc. You can also invite additional hosts and have multiple cameras if you have a Q&A style session. I even know of colleges that use Zoom to connect multiple classrooms in different cities together.

For presentations with clients/companies - it just works! Any computer with access to a browser can get it to work - no messy configurations or long installs. I can share the zoom link with them and see them in the room within 2-3 minutes. Try that with Skype/GoToWebinar, and it'll take 10-15 minutes of installing, account creation, and other annoying setups. We can whiteboard, draw things out, share a screen with a Google Document... it's great.

Zoom Video Webinar isn't a replacement for live training. No technology is.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom Webinar to collaborate as a team. We conduct Team Meeting and Client Facing meetings. This is a great tool for us to meet face to face while being miles apart. This is also a great way to share and review documents as a team and make edits in real time. A very valuable and efficient tool.
  • Great way to meet face to face with our internal team and with our clients.
  • We use this tool to share and collaborate on documents. Allows us to make real time edits.
  • Zoom is very user friendly and very few call in or user issues. Some of the other web conferencing tools we use often drop calls or have issues with sharing.
  • Notification of a when a new chat has been typed would be great. Often times there will be a chat and no one sees it.
  • Notification of updates that need to be done ahead of time would be great. It's always frustrating to have to do an update right before a call. Or allow individuals to still get on a call and then update after the call.
  • I don't have any other suggestions. I enjoy using zoom and I appreciate that we rarely have any connectivity issues.
Zoom is a great way to bring your team and or clients all to the same place, to meet in face to face without having to be in the same physical location. It allows for us to have the personal connectivity and to be productive as a team. It is especially great for weekly team meetings.
Katelyn Rylee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Zoom personally and my company uses it. We have mostly used it to recruit other agents and do eXp explained videos. I also use it to record myself making videos of powerpoint for other agents and clients to send to when they inquire about something. A lot of big agents also use it to do educational sessions once a week and I always try to attend and learn as much as possible. It makes it easier for our company to communicate throughout different states and countries.
  • One thing that is amazing about Zoom is that you can pull up a PowerPoint, use a laser or draw on it and then record yourself presenting it to people!
  • Another thing I love about Zoom is that you can schedule meetings and send out the ID for them so that people can mark it on their calendars and join if they want to.
  • One thing that Zoom does that I like is that every one that is on can have their face showing and talk or respond if they want to. You can chat with so many people at once from all over!
  • I'd love to see where you can make a personal meeting ID. I would like to be able to name my meetings so that people know what it is and its easier to put the ID number in.
  • I'd also like it if I'm not showing my face, my little screen goes away because I always think that my face is still being shown even if it isn't.
Zoom is very suited if you belong to a big company and either the employees are remote or you want to talk to people in different states. It definitely makes communication in big areas easy. It's also great if you're coaching someone. It may be less appropriate if it would be better to meet someone face to face because they will be working in your office or joining your team. I also think it's a little silly to use between family members as well.
Vaibhav Choksi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video premium features available for free. Our PO, Engineering and Internal Comms departments use Zoom Video software for recurring meetings. Zoom makes it possible to share screens with others, view live screens and take on-demand decisions. It also allows us to record videos and allows the text chat during multiple people having a discussion. Moreover, meetings can also be integrated with external calendars. This is a very useful feature that helps manage team meeting schedules better.
  • Meetings can be integrated with external calendars that provides an advanced option to facilitate interactions when meeting starts, such as asking for a password to prevent unauthorized access.
  • Chat with other attendees and store relevant information about them in an address book inside Zoom
  • Screen share with others in a meeting while having the ability to record audio and video.
  • Share only a specific window or an entire desktop.
  • It is not convenient in Zoom Webinar that toolbar is not displayed properly when set at the bottom of the screen, as it only opens from top to bottom.
  • Main window can't easily be resized as some buttons will disappear and become unusable when there is a meeting going on.
Most features are very useful. I like the feature where scheduling new meetings with multiple options are presented to make it easy to obtain the desired behavior by default when launching a meeting. Screens can be shared and recorded during the meeting to make the discussion more effective. Some features that are less appropriate are that the main window when a meeting is happening can't easily be resized as some buttons will disappear and become unusable.
Dustin Hovey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom across every level and department in our organization. Since our organization is spread out across numerous offices around the world Zoom serves as an important collaboration tool. We use Zoom for video conferencing across teams, to present our screens in conference rooms, and to conduct company-wide meetings.
  • Screen sharing: Zoom enables users to seamlessly share their screen, chat through messages, and empowers listeners to virtually raise their hand when they have a question.
  • Mute all participants: Zoom can allow presenters to mute all participants and prevent their video feed from being broadcast
  • Works on any device: Users can log in from a computer, tablet, or smartphone
  • Some users outside the organization have complained about issues getting the Zoom links to work
  • Once in a blue moon, we have audio issues with Zoom, the video will work fine but sometime the audio will cut in and out
  • It would be great for mobile users to be able to select any user in a conference and see their video feed (instead of letting Zoom decide)
Zoom Video Webinar is a very versatile tool. Users can competently use it for team meetings, company all-hands, 1:1 interactions, screen sharing, presenting in conference rooms, or when a meeting could be aided through video with users outside the organization. With functionality on every device type, Zoom is a great solution regardless of where users are located.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom meetings for all individual, team, and company-wide meetings that require bringing together employees, customers, vendors, etc. in different locations. I use Zoom daily as one of the many remote employees. All employees across the various countries in which we operate use Zoom, it is the recommended form of communication by our employer for all calls when possible.
  • High-quality sound and video.
  • Great mobile app for dialing in for video and or audio calls as needed.
  • Chat feature for larger scale calls to help manage questions and reducing talking over each other.
  • Individuals cannot turn on the feature to mute audio or video upon meeting entry, only the meeting organizer can change these settings.
  • We have had issues with larger meetings in which some participants are unable to enter, no resolution for the issue right now.
  • The sound in rooms can sometimes default to a high volume regardless of the volume left from the previous call.
It works well for medium to large companies that have employees distributed globally. We have noticed a significant reduction in long distance and international call expenses once the recommendation and enforcement to use Zoom for calls as often as possible went into effect. Overall, video meetings allow remote employees a more personal experience during conference calls than a traditional audio-only call would provide.
Albert Ellenich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our teams are geographically distributed and we rely heavily on Zoom to conduct everything from 1-on-1 meetings to full company meetings at quarterly reviews. It's indispensable as a communication tool. As a User Experience Designer, I use Zoom to share concepts and ideas with colleagues via screen sharing capabilities. The ability to annotate your screen during a live presentation is very helpful.
  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
  • As much as I like the chat feature, I haven't found a way to save a chat or retrieve a chat when a meeting ends. If I am not the meeting host, everything disappears once the host ends the meeting. There are many times I'd like the ability to save a transcript of the chat.
  • I routinely falter with the microphone feature. I have set defaults to mute my microphone and video when I join a meeting, but there isn't an obvious visual queue onscreen in Zoom to let me know I am on mute. The microphone icon in the lower left of the screen does change appearance between live and muted, but it's not obvious. Many of my colleagues end up speaking for a minute or 2 before realizing they are on mute.
  • Screen sharing in Zoom is easy to initialize, but as a participant viewing, it can be challenging to quickly get the screen ratios established so you can view the shared items at a reasonable size.
Zoom is well suited for quick sharing of documents with a colleague or 2 when you want to present preliminary ideas as I often do in my UX work. Zoom has also been effective as a tool for larger meetings with 50+ people. Zoom is less suited for personal use because its feature-rich interface can take some time to set up and getting a meeting started isn't as quick as some native video conferencing applications on mobile phones.
Hanaa Ibham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company has more than 150 employees, and to have smooth meetings or conferences we use Zoom. We also use Zoom when conducting meetings with clients and the platform makes it easy to record the meeting, share files and submit proposals in an effective manner. We are able to keep records of meetings and have more clarity on tasks and projects.
  • The streaming is smooth even with a huge number of participants.
  • Scheduling meetings is easy and you simply can share the invite link with the audience who needs to be in there.
  • The platform is very flexible and perfect for conferences. Private chat feature makes it have a smooth presentation. Sharing screens and showcasing presentations are convenient.
  • Honestly, there is nothing that I dislike about the software. The features are great and have been very convenient in all aspects.
Zoom Webinar would be perfect in almost all instances, from a simple interview to a big conference. The number of participants is not limited and the streaming is smooth. Zoom's platform allows you to record inter-team meetings. You can also share screens and files, so it is the best platform when it comes to proposal meetings and discussing projects. This platform is also great to have workshops and training session as a group.
Mark Nowowiejski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Originally we bought the Zoom Webinar tool as a backup system to our usual webinar platform, Adobe Connect which often experienced bandwidth issues, especially during inclement weather when the demand was high. However, Zoom quickly gained popularity among our students, faculty, and staff due to its ease of use and high-quality recording features and we began expanding our license to include more 'PRO' accounts. Presently the institution has completely moved away from Adobe and fully adopted Zoom for all of its online courses. We have additionally used Zoom to conduct staff meetings, 1-on-1 tutoring sessions and to troubleshoot technical issues for remote users.

The tool has also been beneficial for online students in working on group projects and recording asynchronous presentations.
  • It records to MP4 format which can be easily saved to a local machine and edited with even basic software such as iMovie or Windows Media Maker
  • The desktop application makes creating and scheduling meetings very simple and it always supplies a conference line with no need for cumbersome integrations
  • The mobile app is fantastic and works very well for our students who are on the go
  • Zoom training and tutorial catalog is very well done, even our technically challenged users have little issue getting comfortable with the tool
  • It handle multiple cameras (up to 50!), with high quality video very smoothly and is 'smart' in term of eliminating echo and muting noisy users.
  • The chat feature is by far the worst part of Zoom, you can't adjust text size or color or allow for multiple chat room within the same meeting (for groups or breakouts )
  • The Polling Feature could probably use more variety at this time. It def lags behind tools like Adobe Connect there. Also, the creation of Polls during a live session can generally be fairly cumbersome.
  • The 40 minute time limit for the basic account can be a pain point and it seems fairly pointless as a user can just restart the meeting immediately once the time expires. There is probably a more effective way to limit the Basic account for the PRO
Zoom is well suited for nearly any situation you can think of where you need to communicate with groups of people across a physical distance. It has everything you could possibly need including document sharing, desktop sharing, whiteboarding, remote controlling etc. Even if an end user is in an area of low internet bandwidth they should be able to get by with some minor setting tweaks.

The main issue with Zoom right now is probably the price point for Pro accounts. If you are a very large organization that needs to buy 100s or even 1000s of PRO accounts their pricing might be cumbersome to absorb initially.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom Video Webinar mostly for meeting with out of town clients and third party vendors. When we are not able to meet face to face, Zoom Video Webinar makes it incredibly easy to set up a video conference and meet. This allows us to have productive meetings with clients that are on the other side of the world. We also have offices in other countries and if we need to set up a quick video call, Zoom is great for that. Zoom Video Webinar is used by many of the departments across our organization, but not all of them. Any departments that work with clients or outside vendors use Zoom.
  • With Zoom Video Webinar it is really quick and easy to set up a conference call in a matter of seconds. You can set up and send out invites to a meeting and get everyone dialed in incredibly fast.
  • The video and audio quality with Zoom is some of the best I have experienced.
  • Screen sharing works very well. Many of the meetings we conduct with Zoom Video Webinar require multiple people to share their screen throughout the meetings and Zoom does a great job of this.
  • I honestly cannot think of any issues we have had with Zoom. We have been using it for years with no issues.
  • The only complaint that I can come up with (and this isn't really a complaint) is that there are some features that you have to pay extra for. We have never had a need for these, but they do exist and potential customers may want to be aware of this.
Zoom Video Webinar is, unsurprisingly, very well suited for video conferencing. We use it daily to meet with clients and vendors that are not in the office. I work remotely and use it every morning for our daily standups. When you cannot be present for a meeting, Zoom basically closes the distance gap and keeps you just as effective as if you were in the same room with people. The ability to call in or video conference in is also very helpful for people that do not have access to a webcam at the time.
Leonardo Barbosa Corrêa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by a department. We have many meetings in our association. These meetings usually take place in São Paulo and representatives from companies from all over Brazil participate. Executives needed to travel to Sao Paulo to participate each meeting. Being able to participate by videoconferencing with quality saves time and money.
  • Very fast installation.
  • Really easy to use.
  • Great communication quality. Great quality of response time.
  • Some clients have difficulty downloading and installing the EXE file.
For videoconferencing is really well suited. Of all the tools I have tested or used, it is certainly the best one.
I always use it for this purpose, so I have no highlight about an less appropriate scenario.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom both for our corporate, everyday communication, as well as for webinars. At our peak, we hosted 2 webinars a month, with anywhere from a 100 to 300 participants. We appreciated the many improvements that have been made to the platform over the last couple of years. The interface is clean and easily navigable for new attendees and we've never experienced a technical problem.
  • The interface is clean and attendees don't seem to have a problem downloading the software and accessing the webinar for the first time.
  • Creating a webinar is simple.
  • We love practice sessions and the ability to manage broadcasts, promoting panelists, etc.
  • Integrations with other platforms, like HubSpot, could be stronger.
  • Landing page registration and confirmation emails aren't as customizable as we'd like.
  • Upgrading between attendee tiers isn't very streamlined and has left us in a bind when we underestimate the number of attendees we expect and are unable to open the room up for more participants to join while the webinar is in progress.
We haven't tested Zoom against larger attendees pools, but for small to midsize groups (300), it's worked great. I don't see any reason why Zoom's capabilities wouldn't scale beyond that. It's relatively affordable and it has nearly all of the features I would expect from a webinar platform. The nicest part is that it doesn't require extensive training to start using.
Mike Madsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom Video Webinar is being used to provide education to our clients on how to utilize our products and general advice on social media. Zoom provided a solution to our problem of providing content to multiple users instead of in dribs and drabs as we had been doing it previously. The problem had been doing education one to one instead of running mass webinars dedicated to educating our clients and potential clients in an efficient and cost-effective way.
  • Zoom allows presentation to groups in a cost effective way.
  • Zoom has allowed us to cut down time spent in preparing trainings.
  • Zoom has given us a great way to present training and use it to generate leads on new clients through free webinars.
  • It is not as robust as some of its competitors as it doesn't have all the features present that they do.
  • Zoom is fairly easy to use but has been difficult for some of our users to transition to who have used other products extensively.
  • I can't really think of any other cons. Overall it's a pretty decent product.
Zoom Video Webinar has been incredibly useful to build trust with our current client base as we provide education to them on things important to their business. We have also been able to generate significant leads through our large webinars by offering free content. So far it seems easy to use in a group setting but hasn't been used extensively by our employees for one on one client communication. I'm not sure why that is. It might just be a perception issue.
July 03, 2018

Zooming away!

Mikolka Morrill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used by a number of different departments, sales, marketing, and support. In marketing, it's used for lead nurture, for sales as a way to connect with a large number of smaller organizations simultaneously, and for support as a training and onboarding tool. It's versatile in the numerous ways that we used it.
  • It's easy to set up a customized page that reflects your brand
  • It's simple to set up the actual webinars themselves
  • The controls & functionality are very easy to use
  • It doesn't do well on notifying you when/who is signed up
  • It is a pain to create webinars that happen at different times of the day (e.g. having a webinar at 10 am & 2 pm every day requires 2 separate webinars)
  • The quality of the screen share with video or Prezi is not great
It's pretty good for any and all general webinars. I wouldn't use it for 1:1 conversations, but a regular Zoom Room will work for that.
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